Shopping Policies
SHIPPING FOR ONLINE SHOPPING
Postage charges are supplied at the checkout before you make payment. Items arrive within 3 to 7 days or overnight upon request. All post is registered & insured. Shipping is available to Australian customers only.
RETURNS
Designer Archives sells previously owned goods and items are sold ‘as is’. Any signs of use are expressed in online item descriptions and will be pointed out by our helpful staff during in store inspections. We only sell items in excellent condition but our pieces are classified as vintage or second hand goods under Australian Consumer Law, thus returns are not accepted, unless on grounds of authenticity. All items are Authentic with a 100% money back guarantee.
LAYBY
Invest in iconic fashion with our easy layby payment plan. We allow you to make payments over a one month period so you can own the items of your dreams. With our flexible cancellation policy anything is within reach. Cancellations can be made anytime before your four week period is up with all payments refunded to you, minus the 20% deposit. Now that’s a fashionable investment! Simply start a layby at our Designer Archives store located at 160 Edward Street in Brisbane, or by arranging your layby over the phone on 0455 563 655.
AUTHENTICITY GUARANTEED
We unconditionally guarantee all items on our website and in our store are authentic. Each item goes through a rigorous inspection process by our in store specialists and a third party authenticator to certify their authenticity. All of our items are backed by our 100% Authentic or your money back guarantee.
Privacy Policy
All information provided to Designer Archives is kept confidential and used simply for the processing of your orders. No emails or personal information is provided to any third party.
Security Policy
We take your personal online security very seriously. For this reason we use the latest SSL encryption technology to securely transmit your personal and credit card information through our systems. All orders are processed safely through a secure checkout system provided by EWAY Payment Systems. If you prefer, you may place your order over the phone with our Store Product Manager by calling us on 0414 794 118
