Designer Archives

HOW TO PLACE A LAYBY

You can start a layby at the Designer Archives store located at the Wintergarden Centre in Brisbane or by arranging your layby order over the phone on 0414 794 118.

HOW DO I MAKE A LAYBY PAYMENT?
Layby payments can be made in store or over the phone. Each time you make a payment you will receive a receipt and an updated invoice for the remainder owing with the date it is due. This will be sent by email for payments made over the phone.

WHAT HAPPENS IF I DON’T PAY FOR MY LAYBY WITHIN THE EIGHT-WEEK LAY-BY PERIOD?
Your layby order will be cancelled if you fail to pay the full sale price within 8 weeks of placing the order. All payments you made on the item will be refunded to you minus the 20% deposit, which is payable as a cancellation fee.

CAN I EXTEND MY LAYBY?
An extension on your layby may be granted under special circumstances at the discretion of Designer Archives. Please call us on 0414 794 118 to discuss your options.

CAN I CANCEL A LAYBY?
Yes, you are able to cancel a layby. All payments you made on the item will be refunded to you within a reasonable timeframe following the date of cancellation, minus the 20% deposit, which is payable as a cancellation fee. Your layby cannot be cancelled once payment in full has been made.